Ventra is Chicago’s public transportation system: it manages the payment, scheduling, and facilitation for the Chicagoland area. In partnership with Cubic Transportation Group, they wanted to redesign and rebuild their app to better suit the needs of all travelers. We integrated with their team to strategize and execute the User Interface (UI) and User Experience (UX) design for the app—making the complex process of purchasing, planning, and riding public transportation simple.
In a matter of 2 ½ months, we strategized, designed, and finalized the core user interface and experience for the Ventra application. We executed designs to fit within the schedule of the Cubic development team, created an on-brand experience that “felt like Ventra,” and—most importantly—simplified the user experience for all commuter types. Now, Chicagoans everywhere (including some of our own team members) can travel with a little less chaos.