Client Website Support

We’ve got your back. This page is for existing clients who need help keeping their website running smoothly. Whether it’s a quick update or a critical issue, this is where to get support.

Support Contact

Monday–Friday, 9:00 AM–5:00 PM CT
Email:
support@cliquestudios.com

During this time, we handle:

  • Content updates and revisions
  • New pages or feature builds
  • Plugin or integration adjustments
  • Troubleshooting and QA
  • Critical website issues (site down or business-critical functionality not working)

Requests submitted outside these hours will be reviewed the next business day.

When submitting a request, include links, screenshots, or videos — these help us troubleshoot faster.

Off-Hours Urgent Support

If your site is down or a critical feature (like checkout, forms, or login) isn’t working, you can request urgent support outside normal business hours.

  • Who’s eligible: Existing clients only
  • What qualifies: A full site outage or major functionality failure
  • What doesn’t qualify: Content updates, new page builds, or plugin changes
  • What to do: Submit the form below — our team will be notified right away

If you’re unsure whether your issue is urgent, include details in your request. We’ll review it and respond accordingly.

Submit your urgent issue below: